Accelerate Your Business with Managed IT Services That Put You in Control
Executives and IT leaders choose Managed IT Services to eliminate friction, strengthen reliability, and protect their organization, without losing control. Stay focused on growth while we keep your IT running smoothly, securely, and strategically.
Across Florida, the Southeast, and nationwide, business and technology leaders are modernizing their IT foundations, building smarter systems, empowering teams, and securing growth with Scarlett Group’s expertise and responsive support.
When IT Isn’t Aligned, Progress Slows Down
Your business runs on technology, but when IT falls out of sync with your strategy, everything stalls. Projects slip. Employees lose time. Leaders lose visibility. What should drive efficiency starts creating friction instead.
- Reactive Firefighting: Tickets pile up, projects slip, and leaders lose visibility.
- Tool Sprawl & Cost Creep: Licenses overlap, unused features, and strategy falls out of focus.
- Inconsistent Governance: Shadow IT grows, controls weaken, and compliance gaps widen.
- Sporadic Support: After-hours issues linger, remote teams wait, and productivity decreases.
- Security Exposure: Phishing attempts rise, misconfigurations spread, and ransomware risk escalates.
- Budget Uncertainty: Costs fluctuate, outcomes blur, and forecasting becomes guesswork.
Common Pain Points We Solve:
- Reactive Firefighting: Tickets pile up, projects stall, and leadership loses visibility.
- Tool Sprawl & Cost Creep: Overlapping licenses, unused features, and strategy off-track.
- Inconsistent Governance: Shadow IT grows, controls weaken, compliance gaps widen.
- Sporadic Support: After-hours issues linger, remote teams wait, productivity drops.
- Security Exposure: Phishing attempts rise, misconfigurations spread, ransomware risk escalates.
- Budget Uncertainty: Costs fluctuate, outcomes blur, forecasting becomes guesswork.
Executives and IT leaders across the Southeast and nationwide are turning to Scarlett Group’s Managed IT services to replace complexity with clarity, and reactive support with a foundation built for performance, protection, and growth.
You own the outcomes. The right managed IT partner gives you the leverage to deliver them.
Contact us today for a detailed scope of IT Services we can offer you.
According to the Uptime Institute’s 2023 Outage Analysis, more than two-thirds of IT outages now cost organizations over $100,000 in direct losses. Meanwhile, CompTIA research shows that companies engaging a managed IT provider reduce downtime by up to 70% and lower annual IT costs by 25–49%. For leaders across Florida and the Southeast, the financial case for a proactive, standardized IT approach has never been stronger.
Turning IT into a Growth Engine
Managed IT isn’t just about keeping systems online—it’s about enabling leaders to leverage technology as a competitive advantage. Our credentialed engineers and U.S.-based operations team integrate seamlessly with your staff, expanding capacity and strengthening performance where it matters most.
Your internal leaders set the direction. Scarlett delivers the structure, expertise, and roadmap to prolonged IT success. Together, we transform IT from a reactive function into a disciplined, measurable, and forward-looking advantage.
A Three-Layer Framework:
- Strategic: Align technology with business outcomes, governance, and ROI. We define KPIs that tie directly to growth, efficiency, and user experience.
- Operational: Simplify daily IT management with standardized processes, automated support, and proactive maintenance that keeps users productive and systems healthy.
- Protective: Strengthen resilience through continuous monitoring, identity-first security, and tested recovery protocols that keep you compliant and online—even under pressure.
An Outcome-Focused Result: Expect more than uptime. Expect visibility, accountability, and measurable progress:
- Faster resolutions
- Predictable costs
- Stronger security posture
- Confidence to lead without worrying about the tech behind it
Managed Services Developed for Modern Operations
Your organization runs on technology, and every department relies on IT that just works. Scarlett’s Managed IT Services cover the full spectrum, from day-to-day support to long-term governance, so your team can stay focused on growth, not glitches.
1) Fully Managed Service Desk
When you need outsourced help desk support, Scarlett delivers responsive, U.S.-based assistance 24/7.
- SLA-driven ticketing, knowledge base, and VIP support.
- Remote and on-site troubleshooting when you need it.
- Microsoft 365, Microsoft Teams, and SharePoint adoption and enablement.
2) Endpoint & Identity Management
Keep every device and user secure, consistent, and compliant, without adding overhead.
- Automated provisioning, patching, and device lifecycle management.
- Mobile device management (MDM) and conditional access controls.
- SSO and MFA to simplify logins and strengthen security.
3) Network & Cloud Operations
Modern networks and cloud environments demand reliability and visibility. We make both standard.
- SD-WAN and Wi-Fi design with continuous monitoring.
- Azure/Microsoft 365 optimization and tenant hardening.
- Backup and disaster recovery with tested RTO/RPO.
4) Integrated Cybersecurity Operations
Security isn’t bolted-on; it’s built in.
- Managed Detection & Response (MDR) and phishing defense.
- Email protection, least-privilege access, and audit-ready logging.
- Security awareness training and vendor risk management.
5) Governance, Budgeting & Vendor Management
Turn IT from an expense into a measurable investment.
- Quarterly reviews with KPIs, metrics, and roadmap planning.
- License right-sizing and contract optimization.
- RFP support and third-party vendor management.
6) Reporting & Compliance
Transparency builds trust and proves value.
- Executive dashboards for uptime, SLA, and security posture.
- SOC 2-aligned processes and audit documentation.
- Asset inventory and lifecycle planning.
With Scarlett Group’s support, you gain more than a partner in IT; you gain the clarity, continuity, and confidence to lead.
Real Results from Real Clients
CASE STUDY: Empowering Law Firm Through Strategic IT Transformation
A mid-sized law firm faced mounting challenges in managing secure remote access, data protection, and IT resource optimization. This case study outlines how Scarlett Group’s comprehensive managed services package aligned with the firm’s business and compliance goals, providing executive leadership and IT leadership with a blueprint for IT investment that drives financial, and operational value.
The Cost of Standing Still and the Advantage of Alignment
If IT stays reactive, small issues become outages, projects slow down, and security gaps widen. Costs rise without clear returns. Teams get frustrated. Leaders lose visibility. When operations are standardized and secure, users get help fast, projects stay on track, and budgets are predictable. You gain the time and clarity to lead. You own the vision and results. Scarlett supplies the capacity, guardrails, and momentum to reach them.